Selling up the Chain of Command
Sometimes the most important sale to be made is within our own organization.
Rough Landings Made Right: Don’t Leave Your Audience Up in the Air
Coming home from a vacation in paradise always hurts a little. On a recent trip, poor corporate communication made it worse, until a quick-thinking flight attendant eased the pain.
Aligning the Walk and Talk
Sometimes threats to reputation arise from unexpected circumstances. Sometimes they don’t.